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Job Title Inside Sales Representative - Houston, TX
Department Polymershapes
Region/Pole Americas
Functional Work Area Sales
Essential Functions/Responsibilities THE OPPORTUNITY:
As a strategic business within SABIC Innovative Plastics, a global leader in engineered thermoplastics resin solutions, SABIC Polymershapes is the leading distributor, fabricator/converter of plastic rod, tube, film, sheet and engineered products. SABIC Polymershapes has approximately 750 employees in 70 locations across the US, Canada and Mexico/Latin America. As a competitive distributor, Polymershapes services 4 key market segments: Image (i.e. Graphics, Sign, Image, Labels, Display), Building & Construction, Transportation and Industrial/Manufacturing.
SABIC Polymershapes has a tremendous opportunity in the Houston, TX branch as an Inside Sales Representative (ISR). The Inside Sales Representative will focus on the individual needs of each customer, deliver products and services that exceed customer expectations and promote long-term relationships and superior customer service.
SABIC Polymershapes employees experience a unique working environment and the stability of an established industry leader combined with interesting opportunities to learn, grow and make a difference for our customers. We take pride in offering a competitive salary and benefits package, variable incentive compensation and personal and professional development that provide for tremendous promotional opportunities.
POSITION DESCRIPTION
· Build strong customer relationships, loyalty and retention through exceptional sales/service and the presentation, awareness and understanding of our active product portfolio
· Meet quantitative and qualitative metrics set forth by the Branch Manager in performance excellence
· Act as an extension of the outside sales force to proactively grow Polymershapes product sales
· Handle customer inquiries, process orders and resolve customer issues promptly using root-cause analysis
· Ability to read specifications and recommend cost effective solutions to build customer relationships
· Secure market level pricing feedback from customers and provide timely price quotations and/or proposals
· Procure/place orders, handle claims, returned goods and manage customer accounts
· Expedite backorders to maximize fill rates and customer satisfaction
· Assist with counters sales and inventory management, as needed
· Place outbound calls to new and existing accounts identifying opportunities, decision marker(s) and related customer service needs
· Research market opportunities utilizing a variety of tools to develop sales leads and targets
· Communicate effectively, both written and verbal, with all levels off staff
· Actively participate in branch and business quality initiatives and support continuous improvement
· Able to react to change productively and handle other essential tasks as needed
· Demonstrated teamwork and flexibility to assist other depts, e.g. work in warehouse as needed
Qualifications/Requirements POSITION REQUIREMENTS
· High School diploma or GED; Technical School Training or Associates Degree strongly preferred
· Minimum of 2 years experience in sales environment
· Strong negotiation, influence and interpersonal skills, including the ability to communicate with all levels internally/externally
· Detail oriented and strong personal accountability
· Superior time management / organization
· Excellent verbal and communication skills
· Knowledge of Windows based software, e.g. MS Office
· Familiarity with automated order entry systems
· Ability to work efficiently and meet tight deadlines
· Ability to identify issues and offer alternative solutions and/or course of action
· Demonstrated teamwork and ability to perform related warehouse duties as needed
· Ability to work in a dynamic, flexible environment where priorities are continually changing
ELIGIBILITY REQUIREMENTS
· Must submit your application for employment through www.sabic-ip.com to be considered
· Must be 18 years or older
· Must pass the drug test as part of the selection process
· Must pass a background investigation as part of the selection process
· Must have unrestricted authorization to work in the United States
Desired Skill WORK TRAITS
· Resourceful
· Passionate
· Highly motivated
· Organized
· Team Player
· Flexible/Adaptable to change
Country United States of America
City Houston
State/Province Texas (TX)
General To apply for this position please:
Log onto www.sabic-ip.com/careers
Click on Search Openings
In the Keywords Text Box, type in the job title
Complete the required fields and submit resume
We offer a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.
About our company
SABIC Innovative Plastics is a leading global supplier of engineering thermoplastics with operations in more than 40 countries, and over 10,000 employees worldwide. We are a multi-billion dollar business unit of SABIC, one of the most respected petrochemical companies in the world. As part of the SABIC family of businesses, we attract world-class diverse talent, and develop their leadership and technical skills. Every day our people redefine the plastics industry with their passion, creativity and innovation to create breakthrough solutions that enable safer, more environmentally responsible products.
No agency submittals.
The costs of relocation will not be provided by the company.
